Privacy Policy

1. Scope of this policy

This policy covers the OnRole company website, its contact and support forms, the newsletter sign-up and the Career OS name request form. It also explains the sign-in records kept by OnRole Auth, the single OnRole account used to sign in to OnRole products. Linked products may provide their own privacy notices. Review those notices before creating an account, uploading documents or purchasing a service in another product.

2. Information you provide

When you contact us, you provide your name, email address, message and, optionally, your company name. A name request includes the requested nameChosen nameYour chosen name in Career OS, shown in your onrole.me address. Requesting a name on this website does not guarantee its availability or allocation.Select the term to read the glossary. and an email address so the team can contact you. Your message may contain other information you choose to share.

If you subscribe to the newsletter, you provide your email address and, optionally, your name. The subscription starts only after you confirm by email, and you can unsubscribe with the link in every newsletter.

Provide only the information needed for your enquiry. Do not send passwords, one-time codesOne-time codeA temporary code used to confirm identity or authorise an action. Do not share it in a general support enquiry.Select the term to read the glossary., full payment card details or sensitive identity documents through the general website forms.

3. How information is used

The team uses your enquiry to understand your request, reply to you and discuss relevant products or services. name requests are used to consider the requested nameChosen nameYour chosen name in Career OS, shown in your onrole.me address. Requesting a name on this website does not guarantee its availability or allocation.Select the term to read the glossary. and communicate availability. Submitting a request does not create an account or guarantee a name.

Information may also be needed to investigate delivery problems, handle complaints, prevent misuse and meet applicable legal obligations.

4. Service providers and delivery

The website is configured for Cloudflare Pages hosting. Website requests necessarily pass through hosting infrastructureHosting infrastructureThe servers and network services that deliver a website and handle requests to it.Select the term to read the glossary., which may process connection information such as your IP addressIP addressA network address used to send information between connected systems. It may suggest an approximate area, but is not a precise device location.Select the term to read the glossary. and request headers for delivery and security.

Newsletter sign-ups are passed to OnRole’s self-hosted Listmonk newsletter service, which sends the confirmation and newsletter emails through Amazon Simple Email Service. A newsletter subscription is kept until you unsubscribe.

The forms send enquiry details to a designated team inbox using Amazon Simple Email Service. Delivery therefore involves the email provider and the systems used to receive and respond to the message. Website hosting, email delivery and linked products may involve infrastructure in different locations.

5. Sign-in records for your OnRole account

When you sign in to an OnRole product with your OnRole account, OnRole Auth keeps a record of that sign-in. The record shows when you signed in, the type of device and browser you used, which OnRole product you signed in to, and an approximate city, region and country worked out from your network connection. It never includes your precise location.

The record also includes the IP addressIP addressA network address used to send information between connected systems. It may suggest an approximate area, but is not a precise device location.Select the term to read the glossary. of the connection. The IP addressIP addressA network address used to send information between connected systems. It may suggest an approximate area, but is not a precise device location.Select the term to read the glossary. is kept for 90 days to help protect your account, for example to spot sign-ins you do not recognise, and is then deleted. The rest of the record is kept for about 13 months.

You can see these records on your OnRole account page under “Where you’re signed in”. From there you can sign out any device, or sign out of every device except the one you are using.

6. Cookies and location information

This website does not include advertising or analyticsAnalyticsTools or methods used to measure activity, such as visits to a website or use of a feature.Select the term to read the glossary. trackersTracking technologiesTechnologies that record activity on a website or across websites. Their purpose and behaviour depend on how they are configured.Select the term to read the glossary. in its application code, set application cookiesCookiesSmall pieces of data stored by a browser for a website. They can support features such as preferences, sign-in or security.Select the term to read the glossary., or save form entries in browser storageBrowser storageWays a website can keep information in your browser, including local storage and session storage.Select the term to read the glossary.. The application does not request your device locationLocation dataInformation about where a person or device is or may be, such as a location included in an enquiry, device coordinates or an approximate area inferred from a network address.Select the term to read the glossary.. Hosting and security services may have separate technical behaviour; see our technology notices for more detail.

7. Retention and security

Submitted enquiries are delivered as email. Their retentionRetentionHow long information is kept before it is deleted or otherwise removed from active use.Select the term to read the glossary. depends on the handling of the enquiry, the receiving mailbox and any applicable recordkeeping obligations. This notice does not specify a fixed deletion period. Contact the team to ask about a particular enquiry or request deletion.

The site uses server-side form validation and hosting security controls. No online transmission or storage method can eliminate every risk. Contact us if you believe information sent through the website has been exposed or misused.

8. Your choices and requests

You can browse the website without submitting a form. You can also contact the team to ask about information you supplied, request a correction or deletion, or raise a privacy concern. Rights and any exceptions depend on the law that applies to your circumstances.

Include enough context to identify your enquiry. We may need to confirm that a request comes from the person concerned before disclosing or changing personal informationPersonal informationInformation that identifies a person or can reasonably be linked to them, such as a name or email address.Select the term to read the glossary..

9. Changes to this policy

When this notice changes, its updated date will change. Check the current notice before providing additional personal informationPersonal informationInformation that identifies a person or can reasonably be linked to them, such as a name or email address.Select the term to read the glossary.. Questions about this policy can be sent to the contact address below.

Contact

For questions about this notice, contact ON Labs Private Limited at [email protected] or contact the team.